Fortunately for security integrators and dealers, there is a good selection of business management software available, designed specifically for the security industry. In general, it’s tailored to the way integrators manage their sales efforts and do site walk-throughs and system designs, proposals and estimates. It assists with project management including security installations. It helps track inventory, with special integrations with security products distributors. It helps technicians in the field provide comprehensive on-site service and helps customer reps in the office be fully informed when speaking with customers. And, it makes invoicing and billing an easy task for businesses that are modeled on recurring monthly revenue. That’s just the start.

The result of having software that is well-suited for your operational workflow is better efficiency, tighter consistency and sounder performance — a win/win for your business and your customers and partners. SDM spoke with three security dealers and integrators who explain how their software of choice really helps their business.